Referral Process

Complete our referral form. Anyone can make a referral to us (with your consent), or directly from commissioners, social workers or local authorities.

All referrals should be accompanied by copies of recent CPA reports, risk assessment, psychiatric reports, discharge summaries, forensic reports, medical reports and a social circumstances report and any other relevant information.

Referrals can be made online on this page, located below.
You can also download our form here and email it to our referral Team.
Email: referrals@cognithan.com
Alternatively, you can call us on 020 3581 5177 and our friendly Team can assist you.

Once we receive your referral, we review it to determine if we may be able to meet your needs or to seek further information.

If we offer the type of service you are looking for, we place you on the waiting list for a Screening. If we don’t offer the service or it does not look like we can meet your needs at this time, we will offer alternative resources.

Our referral Manager will contact you to explore your hopes and needs further. Our referral Team may arrange an interview with you and speak with other stakeholders to assess your suitability. Where preference is indicated for a particular service, we will try to meet the request. During the screening session, we ask both general and specific questions to determine if we can meet your needs and what level of care and support you need. 

Within 48 Hours of the screening assessment, you will be informed of the outcome of the pre-admission assessment. Once an offer of placement has been accepted, a transition period will be agreed. This gives the client a chance to visit the service, meet the Staff and to participate in a daily program and to develop a support plan for the first six months. An initial care plan and risk assessment will be completed prior to admission, including allocation of keyworker.

We provide services for people who can no longer remain safely at home because of a disability or their enduring mental health care needs. Our services are for people whose needs cannot be met in a locked hospital or cannot not leave alone. We provide a residential or supported living alternative for Individuals with high care needs, who meet the following criteria:

• Are aged 18 years or older
• Have been diagnosed with a severe and enduring mental illness or mild or moderate learning disabilities
• Have Asperger’s Syndrome and/or borderline personality disorders.
• Have a mild to medium learning disability
• Are under Section 117 aftercare
• Are under a Community Treatment Order
• Have on-going clinical support (GP, Psychologist, Psychiatrist, Community Psychiatric Nurse, Social worker). 
• Willing to participate in and able to benefit from a rehabilitation programme
• Have social care needs that cannot be met at Home or in a locked hospital.